PW Privacy Policy

1.1 We collect certain information about You to help us serve You better. The information collected by Us is of the following nature:

• We collect Voice or sound recordings
• Our third-party SDK uses advertising id for analytic purposes.
• We use Oauth technology service for authentication whose terms of service states that it is approved for use in child-directed services.
• Apart from this, we also collect any other personal information which you give us that is relevant to customer surveys and/or offers.

1.2 Information provided during Registration to create a profile and use this App and services, you may be asked to provide the following information: your name, your phone number. You may also choose to provide a picture to be associated with your profile.

1.3 Data is encrypted in transit, meaning Your data is transferred over a secure connection. We will store your information on a unencrypted server. We collect and hold this information for the purpose of administering your use of the Application.

1.4 You are solely responsible for

• maintaining the strict confidentiality of your Personal User Information
• not allowing another person to use your Personal User Information to access the Services
• any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account
• ensuring that the information submitted by you complies with our terms and conditions
• ensuring that the information provided by you is correct and updated from time to time.

1.5 You agree to immediately notify PW in writing by email to support@pw.live of any unauthorized use of your Personal User Information or any other breach of security. PW is not and shall not be liable for any harm arising from or relating to the theft of your Personal User Information that is under Your control, your disclosure of your Personal User Information, or the use of your Personal User Information by another person or entity.

1.6 On receiving personal information about You, You no longer remain anonymous to Us. We may use this information to do internal research on demographics, interests, and behavior to better understand, protect and serve our customers. This information is compiled and analyzed on an aggregated basis. You may decide whether or not to provide such information to Us.

1.7 You may choose not to provide us with any personal information or information as required to provide any Services. All the information collected is optional and a user can choose not to provide the information. If we do not receive information required, we may choose not to provide you with such Service. Service shall have the meaning attributed to the phrase in the Terms of Use.

2.1 The information collected by Us through our Application is used by Us for various purposes to enable us to serve you better:

• Internal record keeping and enable app functionality
• We may use the information to improve our products and services
• We may periodically send promotional emails or messages on the Application about new products, special offers or other information which We think You may find useful/interesting using the phone number which You have provided
• We use usage data and device information to analyze the performance of the App, identify areas for improvement, and optimize your experience. This helps us understand how you use the App and tailor features to better suit your needs.
• From time to time, we may use the information to customize the Application according to your interests.

2.2 We may use personal information to resolve disputes that may arise with the use of our Services, help promote a safe service to all the customers, measure consumer interest in our services, customize your experience, detect and protect Us against error, fraud and other criminal activity, enforce our terms and conditions.

2.3 We identify and use your IP address to help diagnose problems with our server, and to administer our Applications.

3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating the App, such as hosting services, analytics providers, and customer support platforms. These service providers are contractually obligated to protect your information and only use it for the purposes outlined in this Privacy Policy.

3.2 We may disclose Your personal information if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our customers or the general public.

3.3 We and our affiliates will share/sell some or all of the collected information with another business entity should We (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this Privacy Policy with respect to all the information collected.

4.1 All information is saved and stored on servers which are secured with passwords and pins to ensure no unauthorized person has access to it. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

5.1 We provide all customers with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Us on behalf of our partners, and from Us in general, after providing Us with personal information. If You want to remove your contact information from all lists and newsletters, please write to [support@pw.live].