PW Books Privacy Policy

Please read the following Privacy Policy of the services made available on the PW Books Mobile Application available on Google Play ("PW Books App").

Please ensure that this Privacy Policy is perused by you before availing any services from Us. This Privacy Policy shall be updated from time to time and to stay abreast with our methods of using Your information and protecting Your privacy, please keep reviewing this Policy.

By using the PW Books App and/or by providing Your information, You consent to the collection and use of the information You disclose on our App in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the foregoing, please do not continue to use or access our App.

1. Collection of Personally Identifiable Information

1.1 We collect certain information about You to help us serve You better. The information collected by Us is of the following nature:

• Name

• Telephone Number

• Email Address

• Service Address

• Other information about the service address which You give Us

• Your IP address

• Information about your device

• Network information

• College/Institution Details and location

• User uploaded photo and IDs

• Demographic information such as postcode, preferences, and interests

• Any other personal information which you give us in connection while booking a service or is relevant to customer surveys and/or offers.

1.2 Information provided during Registration: To create a profile and use this App and services, you may be asked to provide the following information: your name, your username, password, email address, the speciality in which you practice or intend to practice (selected from a drop-down menu if applicable), year of graduation or year of joining undergraduate medical program, and the name of your college or university. You may also choose to provide a picture to be associated with your profile.

1.3 We will store your username, country, and specialty on an unencrypted server. Your password is cryptographically hashed, and your email address is encrypted. These information elements are referred to collectively as your "Personal User Information." We collect and hold this information for the purpose of administering your use of the Application.

1.4 You are solely responsible for:

• Maintaining the strict confidentiality of your Personal User Information

• Not allowing another person to use your Personal User Information to access the Services

• Any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account

• Ensuring that the information submitted by you complies with our terms and conditions

• Ensuring that the information provided by you is correct and updated from time to time.

1.5 You agree to immediately notify PW Books in writing by email to support@pw.live of any unauthorized use of your Personal User Information or any other breach of security. PW Books is not and shall not be liable for any harm arising from or relating to the theft of your Personal User Information that is under Your control, your disclosure of your Personal User Information, or the use of your Personal User Information by another person or entity.

1.6 On receiving personal information about You, You no longer remain anonymous to Us. We may use this information to do internal research on demographics, interests, and behaviour to better understand, protect, and serve our customers. This information is compiled and analysed on an aggregated basis. We indicate fields that are mandatory to be filled and fields that are optional. You may decide whether or not to provide such information to Us.

1.7 You may choose not to provide us with any personal information or information as required to provide any Services. If we do not receive information required, we may choose not to provide you with such Service.

1.8 You can browse our App without telling Us who you are or revealing any personal information about Yourself. We may automatically track certain information about You based on Your behaviour on our App. This information may include the URL that You just came from, which URL You next go to, Your browser information, and Your IP address.

1.9 We use data collection devices such as "cookies" on certain pages to help analyse our App performance, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your device that assist Us in providing our services. You are always free to decline our cookies if Your device permits, although in that case You may not be able to use certain features on the App.

2. Use of Personal Information

2.1 The information collected by Us through our App is used by Us for various purposes to enable us to serve you better:

• To find third-party service providers

• Internal record keeping

• We may use the information to improve our products and services

• We may periodically send promotional messages on the App about new products, special offers, or other information which We think You may find interesting

• From time to time, we may use the information to customize the App according to your interests.

3. Sharing of Personal Information

3.1 We may share your information with payment service providers, regulatory authorities, and third-party agencies in the event of any request from such authorities.

3.2 We may disclose Your personal information if required to do so by law or in the good faith belief that such disclosure is necessary to respond to subpoenas, court orders, or other legal processes.

3.3 We and our affiliates may share/sell some or all of the collected information with another business entity should We (or our assets) plan to merge with, or be acquired by that business entity.

3.4 We do not disclose personal information about identifiable individuals to advertisers, but We may provide them with aggregate and/or anonymized information.

3.5 If you choose to subscribe to any PW Books plan, you may be required to upload a copy of a valid government-issued identification document to allow access to the Platform.

4. Information Safety

4.1 All information is saved and stored on secure servers. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

5. Choice/Opt-Out

5.1 We provide all customers with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from Us. If You want to remove your contact information from all lists and newsletters, please write to [support@pw.live].

All other terms and conditions as applicable under the Terms and Conditions of Use of PW Books will be applicable to You and will be read along with this Privacy Policy.