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ICAI Examination Department Contact Details 2026: Phone Number, Email ID & Helpdesk Support

ICAI provides dedicated phone numbers and email IDs for Foundation, Intermediate, Final, and duplicate document-related queries. Students can use these official helpdesk channels to resolve issues related to exam forms, admit cards, results, mark sheets, transcripts, and other examination services efficiently.
authorImageMishika Gupta27 Jun, 2026
ICAI Examination Department Contact Details 2026

ICAI Examination Department Contact Details 2026 help CA students connect with the appropriate helpdesk for examination-related queries. Whether you need assistance with exam forms, admit cards, results, mark statements, transcripts, or duplicate certificates, ICAI provides dedicated phone numbers and email IDs for Foundation, Intermediate, Final, and document-related services. 

Using the correct contact details ensures faster query resolution and accurate support throughout the examination process. 

ICAI Examination Department Contact Details 2026

The ICAI Examination Department provides separate contact numbers for different examination levels. Candidates are advised to use the appropriate helpline according to their course so that their queries can be addressed more efficiently.

The following contact details are applicable for students appearing in the 2026 examination cycle.

Section

Contact Number

Foundation Course

0120-3894815

Intermediate Course

0120-3054819

Final Course

0120-3894807

PQC, Duplicate Mark Statement, Duplicate Pass Certificate, Transcript

0120-3054836

These helpline numbers are useful for obtaining information related to examinations, forms, results, and other academic matters.

ICAI Examination Department Email IDs

Apart from phone support, ICAI also provides dedicated email IDs for students who need to submit documents or explain their queries in detail. Email support is especially helpful when written communication or attachments are required.

Students should always send their queries to the appropriate email address corresponding to their examination level.

Section

Email ID

Foundation Course

foundation_examhelpline@icai.in

Intermediate Course

intermediate_examhelpline@icai.in

Final Course

final_examhelpline@icai.in

PQC, Duplicate Mark Statement, Duplicate Pass Certificate, Transcript

dms_examhelpline@icai.in

Using the correct email ID helps ensure that queries reach the relevant department and receive timely responses.

Which Queries Can Be Addressed Through the ICAI Helpdesk?

The ICAI Examination Department handles a wide range of student concerns. Whether candidates are preparing for Foundation or appearing for the Final examination, the helpdesk serves as an official platform for resolving examination-related issues.

Students can contact the ICAI helpdesk for:

  • Examination application-related queries.

  • Admit card issues.

  • Result-related concerns.

  • Verification and mark statement requests.

  • Duplicate mark sheets and pass certificates.

  • Transcript-related requests.

  • Queries related to Foundation, Intermediate, and Final examinations.

These dedicated support channels help ensure smooth communication between students and the ICAI Examination Department.

Contact Details for Foundation, Intermediate, and Final Students

Different examination levels have separate support systems to ensure faster resolution of issues. Candidates should refer to the following details according to their respective courses.

Course Level

Phone Number

Email ID

Foundation

0120-3894815

foundation_examhelpline@icai.in

Intermediate

0120-3054819

intermediate_examhelpline@icai.in

Final

0120-3894807

final_examhelpline@icai.in

Using course-specific contact details enables students to receive more accurate and timely assistance.

Support for Duplicate Mark Sheets and Transcripts

Many students require duplicate mark statements, pass certificates, or transcripts for employment, higher education, or professional purposes. ICAI provides a separate helpdesk for such requests.

Service

Contact Number

Email ID

Duplicate Mark Statement, Duplicate Pass Certificate, Transcript, PQC

0120-3054836

dms_examhelpline@icai.in

Candidates seeking these documents should communicate through the above channels for quicker processing.

Tips Before Contacting the ICAI Examination Department

Candidates must follow these tips while contacting the ICAI Examination Department:

  • Keep your registration number ready.

  • Mention your course (Foundation/Intermediate/Final).

  • Use the registered email ID while sending emails.

  • Clearly describe your query and attach supporting documents if required.

  • Allow reasonable response time before sending follow-up requests.

The ICAI Examination Department offers dedicated phone numbers and email IDs to assist students at every stage of their CA journey. Whether the query relates to Foundation, Intermediate, Final examinations, or duplicate mark statements and transcripts, candidates can use these official channels to obtain prompt and reliable support.

Keeping these contact details handy can help students address issues efficiently and focus more effectively on their examination preparation.

 

ICAI Examination Department Contact Details 2026 FAQs

What is the contact number for ICAI Foundation examination queries?

Students appearing for the Foundation examination can contact the ICAI Examination Department at 0120-3894815 or email foundation_examhelpline@icai.in.

How can I contact ICAI for Intermediate exam-related issues?

For Intermediate course queries, candidates can call 0120-3054819 or send an email to intermediate_examhelpline@icai.in.

Which email ID should Final students use for examination support?

Final course students should use final_examhelpline@icai.in for all examination-related queries.

How can I apply for a duplicate mark sheet or pass certificate?

Students requiring duplicate mark statements, pass certificates, or transcripts can contact 0120-3054836 or email dms_examhelpline@icai.in.

Why should students use official ICAI contact details?

Official ICAI helplines and email IDs provide authentic information and help students resolve examination-related issues quickly and efficiently.
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