JAIIB PPB Most Expected Questions Part - 4

JAIIB PPB is set for 9 May 2026, making focused revision crucial at this stage. Practicing the most expected questions helps reinforce important banking concepts, legal provisions, and regulatory guidelines frequently tested in the exam. This approach improves accuracy, speed, and confidence while ensuring you are well-prepared for high-weightage topics.

Read on for the most expected questions on critical topics such as consumer protection penalties, diverse banking services like mobile and kiosk banking, regulatory bodies like CERSAI, and specific legal provisions concerning check dishonor. Additionally, get details of RBI's directives on ATM transaction failures and the features of the PMJDY overdraft facility.

 JAIIB PPB Most Expected Questions Part 4

JAIIB PPB expected questions serve as a powerful tool for focused and efficient preparation. They help you concentrate on frequently tested banking concepts, improve your understanding of regulatory guidelines, and sharpen problem-solving skills. 

Regular practice enhances speed, accuracy, and exam temperament while highlighting common mistakes. By aligning your revision with these high-yield questions, you can optimise your efforts and significantly improve your chances of scoring well in the JAIIB PPB exam.

Question 1: CCPA Non-Compliance

What are the consequences for non-compliance with directions of the Central Consumer Protection Authority (CCPA)?

i. Imprisonment for up to six months.

 ii. A fine of up to ₹20 lakh. 

iii. Permanent ban from conducting business.

 iv. Imprisonment and fine.

• A. Only I, II & III

• B. Only II, III & IV

• C. Only I, II & IV

• D. Only I & III

Correct Answer: C. Only I, II, & IV

Explanation: Under Section 88 of the Consumer Protection Act, 2019, the penalties for failing to comply with CCPA directions are:

• Non-compliance: Imprisonment up to 6 months, a fine up to ₹20 lakh, or both.

• Misleading Ads (Manufacturers/Endorsers): Imprisonment up to 2 years and a fine up to ₹10 lakh for the first offense.

• Subsequent Offenses: Imprisonment up to 5 years and a fine up to ₹50 lakh.

Question 2: Mobile Banking Services

What are some of the common services offered through mobile banking?

I. Account Balance Enquiry. 

II. Fund transfers across Banks through IMPS/UPI etc. 

III. Physical document submission for every transaction. 

IV. Exclusive services for high-net-worth individuals only.

• A. Only I & II

• B. Only II, III & IV

• C. Only I, II & III

• D. All are correct

Correct Answer: A. Only I & II

Explanation: Common mobile banking services include balance enquiries, cheque status, fund transfers (IMPS/UPI/NEFT), utility bill payments, and booking services (train/flight). Statement III is incorrect because mobile banking aims to eliminate physical presence/paperwork. Statement IV is incorrect as mobile banking is available to all retail customers, not just high-net-worth individuals.

Question 3: CERSAI

Which of the following statements are correct regarding CERSAI?

I. CERSAI stands for the Central Registry of Securitisation Asset Reconstruction and Security Interest of India. 

II. Established under the SARFAESI Act, 2002. 

III. Authorized by the Government of India to act as the Central KYC Records Registry (CKYCR).

• A. Only I & II

• B. Only II & III

• C. Only I & III

• D. All are correct

Correct Answer: D. All are correct

Explanation: CERSAI is a government-owned company established to prevent financial fraud (like multiple loans against the same property). It maintains a central database of security interests created on assets. Since 2016, it has also been the designated authority to operate the Central KYC (CKYCR) registry.

Question 4: Cheque Dishonour (Section 138)

Under Section 138, what conditions make the drawer liable for punishment in case of cheque dishonour due to insufficient funds?

I. The cheque was presented within three months from its date. 

II. A demand for payment was made within 30 days of cheque return. 

III. The drawer makes payment within 15 days of receiving the notice. 

IV. The drawer fails to make payment within 15 days of receiving the notice.

• A. Only II & III

• B. Only I, II & III

• C. Only I, II & IV

• D. All are correct

Correct Answer: C. Only I, II & IV

Explanation: Under Section 138 of the NI Act, 1881, criminal liability is triggered if:

1. The cheque is presented within its validity period (3 months).

2. A legal notice is sent within 30 days of dishonour.

3. The drawer fails to pay within 15 days of the notice. Penalty: Up to 2 years imprisonment, a fine up to twice the cheque amount, or both.

Question 5: CHAPS

Which of the following statements about CHAPS is/are correct?

i. CHAPS is a same-day high-value payment system in the UK.

 ii. It facilitates secure, real-time gross settlement (RTGS) for large corporate, treasury, and bank-to-bank transactions. 

iii. CHAPS payments are expensive, making them unsuitable for small, bulk, or retail payments.

• A. Only ii & iii

• B. Only I & iii

• C. All are correct

• D. Only I & ii

Correct Answer: C. All are correct

Question 6: Kiosk Banking Services

Which of the following services is NOT typically offered by kiosk banking?

• A. Balance inquiry

• B. Cash withdrawal

• C. Bill payment

• D. Making loan applications

• E. Depositing checks

Correct Answer: D. Making loan applications

Explanation: Kiosk banking is designed to provide basic banking services in remote or unbanked areas. 

Question 7: Banking Activities (BR Act, 1949)

Which of the following activities is NOT directly included under the banking activities as per Sec. 6 of the Banking Regulation Act, 1949?

• A. Discounting of bills.

• B. Conducting foreign exchange transactions.

• C. Sale of third-party products such as mutual funds and insurance.

• D. Issuing letters of credit and guarantees.

Correct Answer: C. Sale of third-party products such as mutual funds and insurance.

Question 8: RBI Directives on ATM Failures

Select the statements that accurately describe the RBI's directives regarding the reconciliation of ATM transaction failures:

i. Banks must resolve complaints regarding wrongful debit within T+5 working days of receiving the complaint. 

ii. Banks are advised to compensate the customer at ₹50/- per day of delay. 

iii. The compensation amount must be credited automatically without any claim from the customer. iv. The maximum compensation for delays is capped at ₹1000/-.

• A. Only I, ii & iii

• B. Only iii & iv

• C. Only i & iii

• D. All are correct

Correct Answer: D. All are correct

Question 9: PMJDY Overdraft Facility

Choose the correct features of the PMJDY (Pradhan Mantri Jan Dhan Yojana) Overdraft Facility:

i. To access higher amounts up to ₹10,000, the account must be operated satisfactorily for at least 6 months. 

ii. The eligibility age for this facility is 18 to 65 years.

iii. Up to 4 times the average monthly balance, or 50% of the last 6 months' credit, capped at ₹10,000.

• A. Only I & iii

• B. Only ii & iii

• C. Only i & ii

• D. All are correct

Correct Answer: D. All are correct

Explanation: The PMJDY Overdraft (OD) facility is a key feature of financial inclusion:

• Limit: Enhanced from ₹5,000 to ₹10,000.

• No-Condition Limit: Up to ₹2,000 can be availed without specific conditions.

• Eligibility: Age limit is 18-65 years (formerly 60). One member per family (preferably the lady of the house) is eligible.

• Calculation: The OD amount is usually determined as 4 times the average monthly balance or 50% of the credit history, whichever is lower, up to the ₹10k cap.

Mastering these JAIIB PPB most expected questions is a strategic way to streamline your preparation and boost exam readiness. By focusing on these concepts. Consistent practice not only improves accuracy and speed but also helps you approach the exam with confidence. A targeted revision using such questions can make a significant difference in achieving success in JAIIB 2026.