NEET UG 2026: What Candidates Must Know About NDA, Queries & CSC Centres

The National Testing Agency has released key provisions in the NEET UG 2026 Information Bulletin covering confidentiality rules, candidate communication guidelines, facilitation support through CSC centres, and record retention norms. Aspirants must carefully understand these instructions, as non-compliance may lead to penalties or cancellation of candidature.

As per the official notification, NEET UG 2026 is a high-stakes national-level examination conducted by the National Testing Agency on behalf of the National Medical Commission under the Ministry of Health and Family Welfare. The Information Bulletin lays down strict rules to ensure confidentiality, transparency, and smooth conduct of the examination process.

Non-Disclosure Agreement Binding on All Candidates

A major highlight of the NEET UG 2026 notification is the mandatory Non-Disclosure Agreement. The examination content is confidential and proprietary and is owned by NTA, NMC, and the Ministry of Health and Family Welfare.

Candidates are strictly prohibited from sharing or misusing examination material in any manner. Key points of the NDA include:

• Publishing, reproducing, or transmitting any part of the question paper or exam content is prohibited

• The restriction applies to full or partial content

• All modes are covered, including verbal, written, electronic, or mechanical

• The prohibition applies for any purpose whatsoever

By registering for or appearing in NEET UG 2026, candidates automatically agree to the Non-Disclosure Agreement and the general terms of use mentioned in the Information Bulletin and on the official NEET website.

The notification clearly states that violation of the NDA will invite strict action. Any breach may result in penal consequences, including cancellation of candidature at the very initial stage. Candidates are advised to strictly comply with these confidentiality requirements.

Guidelines for Queries and Official Communication

NTA has also issued clear instructions regarding how candidates can raise queries or grievances related to NEET UG 2026. All genuine concerns must be submitted only through official channels.

Candidates can contact NTA via:

• Helpdesk numbers 011-40759000 or 011-69227700

• Email at neetug2026@nta.ac.in

Emails sent to NTA must not be anonymous. Each email must include:

• Candidate’s name

• Registration number or application number or roll number

• Complete postal address

• Valid contact number

The emails containing vague or general queries will not be entertained. Due to the high volume of correspondence, NTA cannot assure a reply to every email received. Repetitive emails on the same issue will not be considered.

Queries submitted by persons claiming to be representatives, associates, or officials on behalf of a candidate will also not be entertained.

Also, certain information will not be disclosed by phone or email. This includes:

• Internal documentation or status

• Internal decision-making processes

• Dates or venues of internal meetings

• Names of staff or officers handling matters

• Any information that NTA considers confidential

As per government communication guidelines, grievances related to NEET UG may be addressed directly to NTA or to the Ministry of Health and Family Welfare for redressal.

Weeding-Out Rules and Record Preservation

The Information Bulletin also outlines clear weeding-out rules for NEET UG 2026 records. All documents and records related to the examination will be preserved only for 90 days from the date of the result declaration.

After the completion of this period:

• All records will be weeded out

• No further information requests will be entertained

• No correspondence related to NEET UG 2026 will be accepted

Candidates must retain copies of important documents and raise any issues within the stipulated timeframe.

Common Services Centres to Assist Candidates

The notification highlights the role of Common Services Centres under the Ministry of Electronics and Information Technology, primarily, to support candidates who may face difficulties with online application submission.

The CSC scheme works as part of the National e-Governance Plan and is managed at the village panchayat level by Village Level Entrepreneurs. The features include:

• More than 1.5 lakh CSCs operational across India

• Support for online application submission

• Assistance available for both urban and rural candidates

• Fee payment through e-wallet services

Candidates can find the complete list of CSCs on the official website www.csc.gov.in.

In conclusion, the NEET UG 2026 notification focuses on strict confidentiality, disciplined communication, and structured support mechanisms. Aspirants are encouraged to carefully follow the guidelines to avoid procedural issues during the examination process.