

If you have purchased a PW batch and are looking for a refund, the first step is to understand the refund-related information linked to your specific batch. Refund terms can vary based on the details mentioned with the purchased batch, so it is important to check the relevant information before raising a request.
This guide explains where to find the refund details for your PW batch and what options you can consider if you no longer want to continue with the same batch. It also covers the process and conditions for changing your batch through PW Help & Support.
PW currently does not have an active refund policy. If you have purchased a batch and want to know whether a refund applies, check the Refund Policy mentioned in the batch description.
The applicable refund information is provided with the batch details. Therefore, readers should refer to the refund policy mentioned in their specific batch description for complete information.
The refund-related details for a PW batch can be found in the batch description. Before raising a request, check the description of the batch you purchased and look for the Refund Policy section.
The refund instructions currently direct users to the batch description for complete details. This helps users check the terms applicable to their purchased batch rather than relying on general refund information.
If you no longer want to continue with your current batch, you have the option to switch to another batch through the Batch Change Request process. The batch shifting option is available only for a limited period and is subject to the applicable eligibility and policy terms.
This option is separate from a refund request. If your requirement is to move to another batch, you can use the Batch Change option available through PW Help & Support.
If you are considering switching to another batch, compare the available options based on your exam and learning requirements before making a decision. For engineering recruitment exam preparation, students can explore the available AE/JE preparation batches.
If you want to change your current batch, you can submit a Batch Change Request through the Help & Support section by following these steps:
Go to Help & Support.
Select “I want to make a request”.
Choose Batch Change.
The automation will process the request.
Once the batch change is processed, access to your current batch is removed. Therefore, check the applicable batch-shift conditions before submitting the request.
If you are preparing for NEET and considering a different batch, you can compare the available NEET preparation batches to find an option that suits your preparation needs.
PW's Batch Shift Policy includes specific conditions that apply when changing a purchased batch. These conditions determine whether the batch change can be made.
|
Condition |
Details |
|
Batch shift |
Available only once |
|
Request period |
Must be requested within 15 days of the original purchase |
|
Exam category |
The new batch must be within the same exam category |
|
Batch type |
Only online-to-online batch shifts are allowed |
|
Request method |
Help & Support → “I want to make a request” → Batch Change |
|
Current batch access |
Access to the current batch is removed after the shift |
|
Price difference |
Any price difference between batches is not refunded or carried forward |
These conditions should be checked before submitting a Batch Change Request. The option is subject to the applicable policy terms, and the batch-shifting facility is available only for the specified period. Students preparing for CUET UG can review the available CUET UG batches and check which option matches their preparation needs.
Before requesting a refund or changing your PW batch, check the applicable policy and the details mentioned with your batch. If you want to switch batches, use the Batch Change option through Help & Support and ensure that you meet the required conditions.