NTA to Introduce AI-Based Helpline for JEE Main Queries, Check Key Details

The National Testing Agency (NTA) is planning to introduce an artificial intelligence (AI)-enabled helpline to provide assistance to students applying for entrance examinations such as JEE Main and NEET UG. The proposed facility aims to help candidates resolve common doubts related to the examination and application process.

For this service, NTA is reportedly repurposing the toll-free number 1800 180 47 47. The helpline is currently under testing, and the agency has not yet announced an official date for its public launch.

NTA AI Helpline for JEE Main 2026 Overview

The proposed AI-powered helpline is expected to offer candidates support with common examination-related questions. The key details are provided below.

What Is the NTA AI-Powered Helpline?

The proposed helpline is intended to make examination-related information more accessible to students. Candidates will be able to seek assistance with queries that arise while registering for entrance examinations and completing their applications.

The service is expected to provide guidance on the following matters:

• Registration-related questions

• Filling out application forms

• Document submission

• Examination fee payment

• Eligibility requirements

• Examination procedures

• Other examination and application-related doubts

NTA AI Helpline Number

NTA is reportedly planning to use the toll-free number 1800 180 47 47 for its AI-enabled helpline. The number is currently undergoing testing as the agency prepares the proposed service.

Candidates should note that the public launch has not yet been officially announced. Therefore, students should wait for an official update before relying on the proposed facility for assistance.

Existing NTA Contact Details for Student Queries

At present, candidates can contact NTA through its existing telephone helplines and email channels to seek assistance regarding examinations and application-related issues.

The currently listed contact numbers are given below.

The proposed AI-powered facility is expected to provide another way for candidates to obtain answers to frequently asked questions.

Which Exams Will the NTA AI Helpline Support?

NTA conducts several major entrance examinations in India, with lakhs of candidates applying every year. The proposed helpline is intended to assist students with queries related to entrance examinations, including JEE Main and NEET UG.

Other examinations conducted by the agency include:

• Joint Entrance Examination (JEE Main)

• National Eligibility cum Entrance Test (NEET UG)

• Common University Entrance Test (CUET)

• University Grants Commission National Eligibility Test (UGC NET)

The facility is proposed as a support channel for examination-related information and application procedures.

NTA AI Helpline Launch Date

The AI-enabled helpline is currently in the testing phase. NTA has not announced an official date for making the service available to the public.

Candidates should follow official NTA updates for confirmation of the launch and further information about accessing the facility.

JEE Main Preparation Resources

• JEE Main Syllabus

• JEE Main PYQs

• JEE Main Sample Papers

• JEE Main Mock Tests

• JEE Main Formula

• JEE Main MCQs