MyACCA Portal Guide: How to Log In, Update Your Details, and Manage Your Account

MyACCA Portal is a one-stop platform that helps ACCA students manage their academic and administrative activities online. From updating your email address and contact details to booking exams, paying subscription fees, checking results, and downloading official documents, the portal provides easy access to all essential account services.

Keeping your account information accurate is important to ensure you receive exam confirmations, important announcements, and other communications from ACCA without interruption. Whether you want to update your personal details, recover your password, or manage your exam-related activities, the MyACCA Portal allows you to complete these tasks quickly and securely from a single dashboard.

What Can You Do in the MyACCA Portal?

Once you sign in, you can access a range of services, including:

• Update your email address, phone number, and postal address.

• Book, amend, or cancel exam entries.

• Pay annual subscription fees and download payment receipts.

• Check exam results and monitor your qualification progress.

• Download official documents and transcripts.

• Manage your communication preferences.

How to Log In to the MyACCA Portal

Logging in to your MyACCA account only takes a few minutes if you have your ACCA ID or registered email address and password ready. 

1. Visit the official ACCA website.

2. Click Sign In at the top of the page.

3. Enter your registered email address or ACCA ID.

4. Type your password.

5. Click Sign In to open your account dashboard.

If your login details are correct, you'll be taken directly to your personal portal.

How to Update Your Contact Details

It's a good idea to review your contact details regularly so ACCA can reach you whenever needed.

Most changes are reflected within 48 hours, although communication preferences are generally updated straight away.

Need Help with Your Account?

If you're unable to access your account or experience technical issues, try these solutions before contacting support.

Reset Your Password

Forgot your password? Select "Forgotten your password?" on the login page and follow the instructions sent to your registered email address. For security, your new password must meet ACCA's password requirements.

Fix Common Login Problems

If you still can't access your account:

• Clear your browser's cache and cookies.

• Check that your internet connection is stable.

• Make sure your device's date and time are correct.

• Disable any VPN or proxy service temporarily.

• Try signing in using a different browser or an incognito/private window.

Updating Your Legal Name

Legal name changes cannot be made directly through the portal. You'll need to submit a request to ACCA along with supporting documents, such as a passport, marriage certificate, deed poll, or another accepted form of identification.