Chief Commercial cum Ticket Supervisor Selection Process: The Chief Commercial cum Ticket Supervisor is a senior-level position in the Indian Railways. This role falls under the Commercial Department and involves supervising ticketing operations, managing railway revenue, and ensuring customer satisfaction.
The selection process for this position requires candidates to clear multiple stages, including two-stage CBT, DV, & medical verification. Here we will guide you through every step of the Chief Commercial cum Ticket Supervisor Selection Process, making it easier for you to understand and prepare.
Chief Commercial cum Ticket Supervisor Selection Process
Chief Commercial cum Ticket Supervisor Selection Process involves four stages. These stages test a candidate’s knowledge, skills, and fitness for the role. The process includes a two Computer-Based Test (CBTs), Document Verification (DV), and a Medical Examination. Let’s break down each stage so you can prepare effectively.
Chief Commercial cum Ticket Supervisor Selection Process Stage 1: CBT 1
The Computer-Based Test (CBT) is the first step in the selection process. It is an online exam that tests your general awareness, mathematical ability, and reasoning skills.
Exam Pattern for CBT 1
The CBT consists of 100 objective-type multiple-choice questions (MCQs). These questions are divided into three sections: General Awareness, Mathematics, and General Intelligence & Reasoning. The total duration of the exam is 90 minutes. Each question carries 1 mark, but there is also a negative marking of 0.33 marks for every incorrect answer. Therefore, guessing answers without proper reasoning can reduce your score, so it’s better to answer carefully.
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Chief Commercial cum Ticket Supervisor CBT 1
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Subjects
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Number of Questions
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Marks
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Duration
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General Awareness
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40
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40
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90 minutes
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Mathematics
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30
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30
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General Intelligence & Reasoning
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30
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30
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Total
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100
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100
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Chief Commercial cum Ticket Supervisor Selection Process Stage 2: CBT 2
The Computer-Based Test 2 is the second step in the selection process. It is also an online exam that tests your general awareness, mathematical ability, and reasoning skills.
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Chief Commercial cum Ticket Supervisor CBT 2
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Sections
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Number of Questions
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General Awareness
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50
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Mathematics
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35
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General Intelligence and Reasoning
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35
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Total
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120 |
Chief Commercial cum Ticket Supervisor Selection Process Stage 3: Document Verification (DV)
Candidates who pass the CBTs move on to Document Verification (DV). This stage is essential as it confirms that you meet all eligibility criteria and have provided genuine information in your application. You must bring your original documents along with photocopies for verification. These include:
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Educational certificates (10th, 12th, and graduation degrees)
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Identity proof (Aadhaar card, PAN card, or voter ID)
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Category certificates for SC/ST/OBC candidates
Any discrepancy in your documents may disqualify you, so double-check all paperwork before the verification date.
Chief Commercial cum Ticket Supervisor Selection Process Stage 4: Medical Examination
The final stage is a medical examination conducted by railway hospitals or approved medical centers. This test ensures you are physically fit to handle the job’s responsibilities. The medical test includes:
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Vision tests to check for good distant and color vision.
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Hearing tests to confirm there are no major hearing issues.
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General health check-ups to rule out any serious illnesses.
Since the role requires supervising ticket counters and interacting with passengers, maintaining good health is a must.
Training in Chief Commercial cum Ticket Supervisor Selection Process
After clearing all stages, selected candidates undergo training at Railway Training Institutes. This training lasts for several months and equips you with practical knowledge about ticketing, customer service, and revenue management.
You’ll also learn how to use digital ticketing systems and handle passenger grievances efficiently. During this period, candidates receive a stipend, preparing them for their future role as Chief Commercial cum Ticket Supervisor.
Eligibility Criteria for Chief Commercial cum Ticket Supervisor Selection Process
To apply for the Chief Commercial cum Ticket Supervisor position, candidates must meet specific eligibility requirements set by the Indian Railways. These criteria include educational qualifications, age limits, and work experience for certain categories.
Educational Qualification
Candidates must hold at least a bachelor’s degree in any discipline from a recognized university. This means you should have completed your graduation, whether in Arts, Science, Commerce, or any other stream.
Age Limit
The age limit is another important factor. To apply for Chief Commercial cum Ticket Supervisor, you need to be at least 18 years old. The upper age limit depends on your category.
Preparation Tips for Chief Commercial cum Ticket Supervisor Selection Process
To prepare for the Chief Commercial cum Ticket Supervisor exam, follow these tips:
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Understand the exam pattern: Focus on high-weightage subjects first.
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Create a study schedule: Allocate more time to General Awareness.
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Practice previous year papers: Boosts confidence and time management.
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Improve typing speed: Practice daily if your post requires a skill test.
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Stay updated on current affairs: Read newspapers and follow news apps.
PW provides Railway exam content, including sample papers, mock tests, guidance sessions, and more. Also, enroll today on Railway Online Coaching for preparation.
