Citywide Power Company Reading Answers with IELTS Passage

Citywide Power Company Reading Answers: This guide is designed to help you hone your reading comprehension skills, a crucial component of the IELTS exam. We've meticulously broken down the text to provide you with accurate and fully explained answers to common IELTS Reading question types, including True/False/Not Given statements and Matching Headings to Paragraphs. Whether you're struggling with identifying specific details or understanding the main idea of each section, this resource offers clear insights and references to the text to guide your learning.

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Citywide Power Company Reading Answers Passage

Citywide Power Company

WELCOME: We are pleased to welcome you to Citywide.

We aim to make our customers' lives as simple as possible by offering a range of payment options and special discounts.

If you need to call us for any reason, Freephone Customer Service on 1900 12 55 12.

PAYMENT OPTIONS: Choose the option that suits your preference and rest assured that we offer everyone a 15% discount if the entire bill is paid before the due date.

Direct Debit: Set up a direct debit and your energy bill will be paid automatically each month (as long as you have sufficient funds in your chosen bank account). You qualify for a further 2% Prompt Pay Discount if you choose this method.

Internet Banking: Add Citywide Power to your bill payment options; receive your bill online; transfer the full amount owing before the due date and get a 2% Prompt Pay Discount. What could be easier?

Automatic Payment: If you want to pay your bills in smaller installments at regular intervals, say weekly or fortnightly, then set up an automatic payment with your bank. This option is more suitable for customers with regular energy usage, although you can change the amount and the interval at any time.

Telephone Transfer: Fast and easy bill payment at your fingertips. Make Citywide Power one of your telephone transfer options at the bank and you can just pick up the phone and pay straight from your bank account when you receive your energy bill. The 2% Prompt Pay Discount applies if accounts are paid in full on time.

Credit Card: Register your credit card details with us, and we'll automatically debit your monthly bill from your credit card. To set up this form of payment, you'll need to phone us with your credit card details, account number, and ICP number. We accept most credit cards-all the major ones anyway.

Cheque: Yes, we know there are still customers who prefer to pay by cheque. If this is the case, simply write the cheque-being sure to note your account number on the back-and mail it in your pre-paid, reusable envelope in which you received your bill.

In-Person: Got time to pay in person? Then pop into any branch of Citywide with your bill and the means to pay it.

Also Read: 

• IELTS Reading Tips And Strategies

• IELTS Listening Tips

• IELTS Writing Tips

• IELTS Speaking Tips And Tricks

Citywide Power Company Reading Answers Sample Questions

Questions 1-9: True/False/Not Given

Do the following statements agree with the information given in the text? Write: TRUE if the statement agrees with the information FALSE if the statement contradicts the information NOT GIVEN if there is no information on this

1. Citywide offers a 15% discount to all customers who pay their entire bill before the due date. 

2. The Freephone Customer Service number is available for customers to report power outages.

3. To qualify for the 2% Prompt Pay Discount when using Direct Debit, customers must have sufficient funds in their bank account.

4. Internet Banking allows customers to set up recurring payments automatically.

5. Automatic Payment is recommended for customers whose energy usage fluctuates significantly.

6. Customers who use Telephone Transfer will receive a 2% discount only if their account is paid in full on time.

7. Setting up Credit Card payments requires a phone call to Citywide to provide specific details.

8. Citywide provides pre-paid envelopes for all customers to mail their cheques.

9. Customers can only pay in person at the main Citywide branch, not at smaller satellite offices.

Questions 10-14: Matching Headings to Paragraphs

The reading passage has seven sections, A-G. Choose the most suitable heading for each section from the list of headings below. There are more headings than sections, so you will not use all of them.

List of Headings

i. Convenient online payment ii. Regular scheduled payments iii. Discounts for early payment iv. Traditional mail option v. Welcome and general benefits vi. Personal service at your convenience vii. Automated monthly billing viii. Immediate payment by phone ix. Setting up your account

Sections:

10. Paragraph B:

11. Paragraph C:

12. Paragraph D:

13. Paragraph E:

14. Paragraph F:

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